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“... 50 years ago the conclusion "pilot error" as the main cause was virtually banned from accident investigation. The new mindset is that any system or procedure where a single human error can cause an incident is a broken system.” This is a great take re software outages 👏Ross Wilson (@rossalexwilson)Sun, 18 Oct 2020 11:20 +0000
by 
Jamie Tanna
.
#production.
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