It's so easy to throw shade on folks when things like this happen. Easy to jump to assumptions of incompetence and suggestions of how you'd have avoided getting in a similar situation. No-one is immune to bad things happening.

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Update on cloud outage impacting ~400 customers. As part of scheduled maintenance our team ran a script to delete legacy data from a deprecated service. Instead of deleting the data the script erroneously deleted sites, and connected products, users, and 3rd party apps. (1/5)

Atlassian (@Atlassian)Tue, 12 Apr 2022 16:12 +0000

Chris Evans (@evnsio)Wed, 13 Apr 2022 18:06 +0000